Refunds and delivery
Our 6-Month Satisfaction Guarantee
We only win if you win. Because our coaching capacity is strictly limited, we allocate significant resources to every person we accept.
If you fully commit to our program, follow it as agreed, and are not satisfied after 6 months, we will issue a refund for your coaching fees. Because physical goods and materials are scarce, the hard cost of transaction fees and any items or materials already provided to you will be deducted from the refund total.
To qualify for this guarantee, you must meet our baseline commitment terms:
- Onboarding: Complete all initial setups and assessments on time.
- Action: Follow the plan your coach sets and keep the records they ask for.
- Attendance: Attend all scheduled coaching sessions and check-ins.
If you fulfill every requirement for 6 months and are not satisfied, we do not want your money. Ask for your refund in writing within 30 days after your sixth month. Because spots are limited, all sales are final if these commitment terms are not met.
Cancelling
You can cancel at any time. A refund, minus transaction fees, is available only before you start the program. Once the program has started, a refund is available only under the 6-Month Satisfaction Guarantee above.
If something arrives damaged or wrong
Write to us within 7 days of delivery, with a photo, and we will replace it at no cost to you.
Army, Derma and Armoni Cream
You can return them unopened within 14 days of delivery for a refund of their price.
How refunds are paid
Refunds go back to the card or account you paid with, within 10 business days of being approved.
Questions about a charge
If a charge looks wrong, write to info@armoni.health before contacting your bank. We answer within 2 business days and do our best to put any mistake right. We deeply care about our customers and are here for you.
Delivery
We ship worldwide, to countries that allow our products to be imported. While we work to deliver Armoni as quickly as we can, shipping times vary greatly by location and cannot be guaranteed for a specific date, because of shipping regulations. Any date range we give is a rough estimate. Import duties and taxes, where they apply, are paid by the customer.
Questions
Write to info@armoni.health.